Job Description

Set-up and Manage Continuous Improvement Plan:

• Identify the potential continuous improvement projects: analyze the customer complaints and the answers given by the 3PL and validate them
• Perform root causes analysis for the KPIs where the targeted service levels are not achieved
• Perform root causes analysis for the non-conformities captured by the 4PL Hub

• Manage the Continuous Improvement Actions
• Manage the Continuous Improvement Customer Review as per Contract Governance

Set-up and Manage Design & Re-Engineering Savings Plan:

• Study and fully acknowledge the contract (Savings), Process, SOP, Operating Guide, Communication Matrix, Escalation Channel, KPI, SLA.
• Analyze the flows and processes: pre-carriage, main transport, post-carriage, warehousing, customs
• Identify potential savings in terms of processes, IT, organization and network design
• Manage the Savings Plan (calculation, follow-up, target)
• Manage the savings during the Customer and 3PL Operational Reviews as per Contract Governance

In liaise with 4PL Regional Contract Manager and the Global Supply-Chain Engineer:

• Review Regional Design & Re-Engineering Plan (Savings, Continuous Improvement, Productivity, \xe2\x80\xa6)

In liaise with Regional Management (Contract Manager and/or Operations manager):

• Ensure to receive reports and KPIs \xe2\x80\xa2 Analyze data
• Identity action for continuous improvement
• Manage action plan
• Support in delivering SLA during continuous improvement review

Specific Activities

• Carrying out any other request made by their manager.

Requirements

For this position, the successful candidate should have a good transport & logistics background

• Good knowledge of Lean Manufacturing (green belt is appreciated) and Continuous improvement methods
• Strong analytical and problem solving skills

• Good knowledge in Data Analysis
• Good in leading meetings (Internal, 3PL, Customer)
• Good presentation and communication skills
• Service minded personality and customer facing experience
• Well-organized & structured mindset
• Ability to work under pressure in a matrix organization
• Good in projet management
• Solid working knowledge of standard computer applications including MS Office (especially Excel)
• 3-5 years experience
• Supply Chain and Logistics sector (Air & Sea freight operations)
• 4PL / Control Tower Structure
• Continuous Improvement and Lean Manufacturing
• Master Degree in Supply Chain, International Trade, Economics, International Affairs or Equivalent
• Ability to travel (25%)
• Fluent English, French and a local language is a plus

ORGANIZATION / RELATIONSHIPS

• Position in a matrix organization with a direct reporting line to his Responsible (Regional Contract Manager), functional reporting to the 4PL Global Supply-Chain Engineer if applicable.
• 4PL Hub Operations Manager.
• Customer: transport manager and head-quarters according to the geographical scope (regional or global)
• 3PLs: both internal and competitors.

Language

• Fluent and technical English + local language

Benefits

• Dental
• Medical
• Parking
• Birthday Leave
• Festival Leave

Come and join the Prism\xe2\x80\x99s family on this new exciting adventure!

We are expanding our 4PL activity in the Aerospace sector

Do not hesitate to contact us if you are interested to be part of our 24/7 team

Present in 3 continents, PRISM specializes in 4PL supply chain by integrating business and digital experts in the areas of Transport, Customs and Trade, allowing a high level of performance and transformation. We intervene through consulting missions and operations management services and position ourselves as strategic resources effectively engaged in the success of our clients. We follow a principle of obligation of results in which Performance (Ytp), visibility and Compliance prevail.

Bollor\xc3\xa9 Logistics