Job Description

Permanent Role for Local Malaysians As a Digital Support Analyst , you will be responsible for application architecture, design, development and supports. Responsibilities Lead the team in achieving unit objectives. Provide technical guidance on digital initiative projects and enhancements, focusing on system integrations, functionality, and technical solutions. Collaborate closely with the implementation and digital strategy teams to deliver IT solutions. Work independently, seeking guidance only in complex situations. Research and implement solutions to enhance and automate existing business processes, improve work efficiency, and enhance user experience. Identify opportunities, raise awareness, and implement digital enablement platforms. Research and implement solutions for improving existing business processes, work efficiency, and user experience. Identify opportunities, promote awareness, and deploy digital enablement platforms. Manage and collaborate with external service providers on both small- and large-scale digital projects. Serve as the primary point of contact for the IT department to support digital initiative projects. Contribute to the team\'s efforts in developing digitalization solutions, digital integration architecture, and sourcing digital solutions. Prepare management reports. Perform other duties as assigned by the Manager or Head of Department. Qualifications Possess a Bachelor\'s degree in IT, computer science, computer engineering, or an equivalent field, coupled with a minimum of 6 years of experience in application development or project management. Demonstrate 5 years of expertise within the life insurance industry, encompassing various applications. Hold 5 years of experience in the design of application architectures. Showcase a minimum of 6 years of hands-on experience in application support and application architecture design. Exhibit proficiency in integration techniques for applications, including API integration, data streaming, and web services. Display a track record in implementing web portals, mobile applications, and client applications. Demonstrate experience in system analysis. Possess expertise in core programming languages such as Java, C#, and .Net. Showcase experience in working with databases like MSSQL, Oracle, and MS Access. Additionally, having a background in business analysis or system-related experience would be a valuable advantage.

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