Job Description

Client Background:

It is a Malaysian-based professional website and mobile app development firm that was founded in 2018. They provide digital solutions for various business needs.

Industry: Information Technology

Location: KL

Tenure: Permanent role

Salary : Basic Salary

Responsibilities:

The key role of a Support Cum Tester in the company is provide help desk assistance and technical support for all types of issues affecting end users, and also responsible for the quality of software development and deployment by involved in performing automated and manual tests to ensure the software created by developers is fit for purpose.

Application Support (Android/ IOS App, Laravel, WordPress & MySQL (Databased))

Analyst and resolve system issues (Individual module or link to other function/ module/system) with minimal guidance from supervisor.

Coordinate with other team with minimal support from supervisor

Provide support on ad-hoc report or query or file

Responsible for routine daily operation

Execute system test for individual function

Develop test script for individual function

Requirements:

1-2+ years IT working experience on following areas: Mobile, Web & MySQL

Has experience in Application Support, troubleshooting application-related problems.

Strong analytical skills

Interpersonal, presentation, communication, negotiations

Ability to develop and maintain relationships with both internal and external users

Provide support on UAT environment to test functionality of application before migrating to production environment

Able to prepare user manual and related document

If you are interested in the position, kindly apply directly online by clicking on the "Apply" button. Thank you.

Sub Specialization : Information Technology;Software QA & Testing;IT Helpdesk
Type of Employment : Permanent
Minimum Experience : 3 Years
Work Location : Kuala Lumpur