Job Description

Job Summary:

The Support Service Assistant provides administrative, operational, and customer support to ensure the smooth and efficient functioning of organizational services. The role involves assisting staff, clients, and visitors while maintaining high standards of service, confidentiality, and professionalism.

Key Responsibilities:

Provide general administrative support, including filing, data entry, photocopying, and document management Assist staff with daily operational and support service needs Handle inquiries from clients, visitors, and staff in a courteous and professional manner Maintain accurate records, logs, and databases Support scheduling, coordination of meetings, and preparation of materials Assist with inventory management and ordering of supplies Ensure work areas are clean, organized, and compliant with safety standards Support service delivery activities as assigned (e.g., reception, clerical tasks, logistics) Follow organizational policies, procedures, and confidentiality guidelines Perform other duties as assigned to support organizational goals
Required Qualifications:

High school diploma or equivalent (required) Certificate or diploma in administration or related field (preferred) Basic computer skills (Microsoft Office, email, data entry) Good verbal and written communication skills Ability to work independently and as part of a team Strong organizational and time-management skills
Skills & Competencies:

Customer service orientation Attention to detail Problem-solving skills Ability to multitask and prioritize Professional attitude and reliability
Working Conditions:

Office or service-based environment May require standing, lifting light materials, or flexible working hours Interaction with staff, clients, and external stakeholde
Job Type: Full-time

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person