Work experience in customer service, restaurant, or hospitality industry is a plus
Minimum 40 WPM typing speed
Work experience with Microsoft Office Word and Excel
Detail orientated, organized
A fast learner, a team player, and a self-motivator
Fluency in Mandarin is required
Intermediate level English in reading and writing
Responsibilities
A Content Specialist's role includes but is not limited to closely communicating with clients on setting up menus in the company's system. Conducting interviews is often necessary to acquire detailed information from our clients. A content Specialist will also be managing/organizing the menu system/database based on clients' requests daily.
We are looking for a detail-oriented person who performs well in a team. A successful content specialist must have excellent time management skills to finish assigned tasks under pressure.
Key Responsibilities
Conducting phone calls with new clients regarding menu questionnaires
Data entry for content implementation and transfer of data from survey forms into the Company's database systems
Collaborate with the other departments and clients on validating the menu system/database
Organize and maintain the menu database up to date and make any necessary changes
Other content duties assigned
Benefits
To be discussed in the Job Offer
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