Job Description

Kuching - Malaysia

Independent Data Services (Asia) Sdn Bhd, a SLB company, is globally supplying online data services to the upstream oil and gas industry. With over 25 years of steady growth, IDS now has a stable, diverse, well integrated, professional workforce of employees and consultants working in offices in Aberdeen, Calgary, Kuala Lumpur and Kuching (development centre), The Company is competitively positioned at the technical forefront of our industry with leadership in the field of web-delivered services.

System Specialist \xe2\x80\x93 SIS (LAR)

Kuching Tech Center - Malaysia

Responsibilities:

• Support Sales in implementing Lean Automated Reporting, advise and monitor implementation
• Recommend and document improvements for the automated reporting services
• Train and assist HD for day to day maintenance tasks and troubleshooting
• Requirement to perform tasks out of normal business hours periodically are to be expected.
• Handle inbound calls, preliminary troubleshooting and simulation of issues and gather basic troubleshooting information
• Log and follow up on Open tickets in the IDS ticketing system and provide timely status updates to customers
• All other services as may be reasonably required of a person serving in a similar capacity of competent ability.
• General \xe2\x80\x93 to undertake such additional / miscellaneous duties from time to time to assist the Help Desk team and IDS Group function effectively as a whole.

Requirements:

• Candidate must possess at least a Bachelor\xe2\x80\x99s degree, Post Graduate degree, Professional degree, Computer Science/ Information Technology or equivalent.
• At least 1-2 years\xe2\x80\x99 experience, knowledge in oil and gas is advantageous.
• Affinity with software development preferably with understanding of software development cycle.
• Knowledge in SQL is preferred and is added advantage
• Communication
• Good command of English Language (Written & Oral)
• Spanish speaking will be added advantage
• Able to communicate effectively at all levels and to work with a diverse group of employees.
• Able to work on shift, travel and work beyond the normal business hours when required.
• Team player, fast learner and pay great attention to details
• Able to work under pressure
• Highly motivated and able to work independently
• Good interpersonal skill
• Applicant must be willing to work in Kuching
• Applicant must be willing to work in shift (Morning/ Afternoon/ Midnight)
• Applicant should be Sarawakian or hold relevant residence status

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. Please be vigilant to fraudulent activity if you receive a communication or e-mail regarding potential employment, or an invitation to submit applications to a public email address, supposedly from SLB. Please do not send money or pass any personal details to anyone suggesting they can provide employment with us. We will never ask potential job-seekers for any sort of advance payment as part of the recruiting or hiring process. For more information please visit: https://careers.slb.com/fraud.

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