Job Description

Requirements:

• Candidate must possess at least a Bachelor\'s degree, Post Graduate degree, Professional degree, Computer Science/ Information Technology or equivalent.
• At least 1-2 years\' experience, knowledge in oil and gas is advantageous.
• Applicant must be willing to work in Kuching
• Applicant must be willing to work in shift (Morning/ Afternoon/ Midnight)
• Applicant should be Sarawakian or hold relevant residence status.
• Affinity with software development preferably with understanding of software development cycle.
• Knowledge in SQL is preferred and is added advantage
• Communication
• Good command of English Language (Written & Oral)
• Spanish speaking will be added advantage
• Able to communicate effectively at all levels and to work with a diverse group of employees.
• Able to work on shift, travel and work beyond the normal business hours when required.
• Team player, fast learner and pay great attention to details
• Able to work under pressure
• Highly motivated and able to work independently
• Good interpersonal skill

• Support Sales in implementing Lean Automated Reporting, advise and monitor implementation
• Recommend and document improvements for the automated reporting services
• Train and assist HD for day to day maintenance tasks and troubleshooting
• Requirement to perform tasks out of normal business hours periodically are to be expected.
• Handle inbound calls, preliminary troubleshooting and simulation of issues and gather basic troubleshooting information
• Log and follow up on Open tickets in the IDS ticketing system and provide timely status updates to customers
• All other services as may be reasonably required of a person serving in a similar capacity of competent ability.
• General - to undertake such additional / miscellaneous duties from time to time to assist the Help Desk team and IDS Group function effectively as a whole.

• Salary: RM 2700
• EPF, SOCSO & EIS
• Medical & Annual Leave
• Attractive & Competitive Salary
• Yearly Bonus

• Working Hours: From 8.30 am to 5.30 pm
• Work Days: Monday to Friday only

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