Team Lead Content Writing

Malaysia, Malaysia

Job Description


DESCRIPTION

iPrice is the place price-conscious shoppers go to find the cheapest online price. We do this by sorting through the catalogues of e-commerce platforms to identify the cheapest trustworthy offers. These we present to our users to help them make a more informed purchase decision. We tailor our service to product categories where consumers can save the most money.

Why join us?

Surround yourself with a dynamic culture and people who are inclusive, fun, courageous, open to feedback and constantly looking for ways to improve themselves:

\xc2\xb7 Collaborate on solving the Biggest Challenges in Ecommerce

\xc2\xb7 Immerse yourself in a Multicultural Organization at the Center of SEA

\xc2\xb7 Accelerate your Personal Growth and Career

RESPONSIBILITIES

\xc2\xb7 Manage a team of 8-10 in-house writers / editors / interns and freelancers

\xc2\xb7 Manage content on iPrice\'s websites for new pages and existing pages - by planning and assigning tasks to writers/editors

\xc2\xb7 Manage knowledge required for content writing creation: create and keep/maintain guidelines and SOPs

\xc2\xb7 Manage content quality:

  • QC and Review sample texts created by team
  • Discuss with editors/writers about potential quality problems.
  • Provide and get feedback from editors/writers and other stakeholders
  • Understand reasons of quality gap (lack of skills, lack of knowledge, wrong sources, process problems, etc).
  • Take systematic measures to improve the quality, including:
a. Hold group and individual training for writers/editors

b. Help copywriters establish work practices leading to high-quality texts (e.g., communication with the tech team, research, self-editing, addressing editors\' remarks).

c. Help with improving particular items of content.

\xc2\xb7 Design, describe and improve processes and guidelines regarding content together with Line Manager and Value Stream Owner

\xc2\xb7 Organize/Manage collaboration with other departments

\xc2\xb7 Provide weekly/monthly updates about Team\'s KPI/OKR to stakeholders

\xc2\xb7 Assess copywriting candidates and onboard new joiners

\xc2\xb7 Coach and organize training for team and help them succeed

\xef\xbb\xbfREQUIREMENTS

\xc2\xb7 5-7 years of experience, of which at least 3 years managing a team

\xc2\xb7 Bachelor\'s in Business/ Mass Comm or similar

\xc2\xb7 Qualified writer from e-commerce online publications, if possible, who can bring in writing expertise to the team

\xc2\xb7 Additional, experience in SEO and/or Tech publication is a definite plus

BENEFITS

\xc2\xb7 Comprehensive healthcare benefits (including outpatient, in-patient, dental & pharmaceutical benefits for you and your family)

\xc2\xb7 Accelerated career progression support by structured training/development programs (including Internal curriculum, IELTS and external training support)

\xc2\xb7 Adaptable working approach (including leave in lieu, flexible working hours, Work from Home and Work From Home Country)

\xc2\xb7 Support for non-Malaysians (including relocation / work permit and visa support for full-time team members)

\xc2\xb7 Additional Office perks (including monthly lunch & team allowances, claimable grab rides in past 7:30pm; stocked pantry; subsidised vending machine and plenty of events)

COUNTRY: Malaysia

iPrice

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD986968
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned