Job Description

Company Description

SGS is the world\'s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over 2,700 offices and laboratories around the world.

• Ensure laboratory excellence of Natural Resource laboratory assigned and contribute to the SGS Malaysia Natural Resource laboratory\'s drive for quality and success.
• Ensure effective implementation and maintenance of ISO/IEC 17025 as well as NR Group Quality Systems in all laboratories.
• Liaise with clients for operational inquiries and ensure all root cause of non-conformities or customer-complaints are investigated and identified with appropriate corrective actions.
• Ensure the timeliness and accuracy of all analyses to meet turnaround time.
• Adhere to group and client-side HSE safety procedure.
• Keep updated on industry & SGS best practices with regards to the use of appropriate analytical methods for the commodities serviced.
• Ensure the participation and excellence in Proficiency Test and Round-Robin program of designated laboratory operation.
• Adhere and operate to the highest standards of ethics, in accordance with the SGS Code of Integrity and local HR policies.
• Ensure laboratory supplies are monitored and controlled and liaise with company Admin to items related to orders/purchases.
• Ensure correct testing methods are properly implemented and QA/QC procedures are in place and followed.
• Ensure team compliance to testing procedure and provide trainings related to daily operation.
• Ensure reports/certificates are reviewed for quality and technical aspect.
• Ensure all analytical equipment, apparatus etc. are maintained and calibrated as per the required schedule.
• Ensure Manpower Schedule are organised to support the operation
• Ensure compliance to SGS and local legal regulation that applies to laboratory operation and coordinate with SGS OI and HSE for guidance and implementation
• Ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Bachelor degree in Chemistry or related field from recognizes university/college
• At least 5 years related experience, with min 2 years at the leadership level in operational management. Willing to learn and open for improvement

SGS