Team Leader, Front Office
Job Description
Supervises and participates in serving guest at the Front Desk according to standards.
Ensures all guest requests and complaints are handled appropriately adhering to the hotel's general guidelines for service recovery.
Ensures all opening and closing duties are implemented in accordance with established standards.
Approves rebates within the amount parameters as specified by the hotel's policies & procedures.
Ensures the correct implementation of all cash-handling procedures.
Welcomes all guests at the Front Desk.
Coordinates with Housekeeping concerning room status and others.
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Job Detail
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Job IdJD865634
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2100 per month
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Employment StatusPermanent
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Job LocationJohor Bahru, Johor, Malaysia
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EducationNot mentioned