Job Description

London Stock Exchange Group (LSEG) LSEGis a leading global financial markets infrastructure and data provider. We play a vital social and economic role in the world\'s financial system. With our trusted expertise, global scale, and foundational financial and transaction services - data, analytics, risk, collateral and processing solutions, capital formation and trade execution - we enable the sustainable growth and stability of our customers and their communities. LSEG listed on theLondon Stock Exchangein 2001. To reflect the breadth of our business we operate under the ticker symbol LSEG. LSEG (London Stock Exchange Group) operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG\'s ticker symbol is LSEG ESSENTIAL DAY TO DAY RESPONSIBILITIES People Management Provide leadership to a team of, typically, 10-15 employees (performance management, staff development, succession planning, coaching, communication) Recruit, manage and ensure effective training to achieve high professional operational standards Manage rotas, holidays and general resourcing issues within own team Track performance by ensuring staff appraisals are scheduled and completed using tools approved by HR to track skills Motivate, support and develop staff to improve and maintain the ability to adapt to the changing requirements of a continuously evolving business environment Develop staff and their skills in order to enhance Data\'s profile and actively support individual career progression and development Encourage a co-operative and \'can-do\' attitude to enhance company standards and performance by harnessing everyone\'s skills and talents Work with other teams to achieve optimum performance of unit as a whole Work to foster outstanding talent and bring it to the attention of managers Ensure staff follows and are trained on statutory and company policies, such as Health and Safety, Equal Opportunities, Codes of conduct etc. Service Management Provide a timely and effective response to the information needs of the business Ownership and accountability for the data covered in own market Maintain processes, documentation and resources which ensure on-going service and delivery according to agreed business requirements Work with QA and Customer Focus and other functions to improve the above. Ensure that there is an appropriate level of product, customer and systems development awareness to help understand the broad picture and make good decisions Work with Production and Projects managers to ensure high quality, efficient sources, and regular reviews Assess the impact of and report on problems Planning And Control Maintain a stable operational environment and clear allocation of duties Prioritise regular operational activities and advise managers of potential difficulties Collate statistical information to help operational management Appropriate use of audits, reviews, statistics and analysis to supervise and manage work and staff Recommend actions to manager to enhance efficiency, quality and standards Inter-Departmental Communicate effectively with other personnel, globally, sharing knowledge at all times and adopting best practice Be an ambassador for the team on specific issues when needed and participate in projects as required Have an awareness of customers\' needs the markets and the relevant personnel. Qualification & Skills Required Degree in Business management, Finance, Economics or any business-related courses 2-3 years of experience in people management Ability to collaborate across geographic locations to pursue common objectives Proven examples of delivering global projects successfully Customer-centric, analytical, with s trong interpersonal skills Ability to work independently on multiple activities, showing appropriate prioritization and customer concern skills for themselves and team. Flexible for Rotational Shifts (including night shifts) Demonstrates urgency and drive Migration experience will be an added advantage Successful applicants are expected to start around April/May 2023 . We are currently on Hybrid work mode - with initial requirement to be in the office full time during training period and then moving to a 3-days in office set up. At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do. Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\'s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs. Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\'s used for, and how it\'s obtained, . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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