As a Team Leader / Shift Manager, you will be the driving force behind our dynamic team, ensuring that every shift runs smoothly and efficiently. Your leadership will inspire your team to deliver exceptional service while maintaining high standards in food preparation and safety. You'll play a crucial role in creating a positive atmosphere that keeps both our customers and team members happy and engaged.
What you'll do
Lead and motivate a team to achieve operational excellence during each shift
Oversee food preparation, cooking, and presentation to ensure quality and safety standards are met
Manage point-of-sale (POS) systems, including Aloha POS and Micros POS, for accurate cash handling
Control inventory levels and manage stock to minimize waste while ensuring availability
Train, develop, and mentor staff in food service management practices and customer service skills
Conduct interviews for new hires while fostering a culture of teamwork and collaboration
Ensure compliance with food safety regulations and maintain cleanliness in the kitchen and dining areas
Handle customer inquiries and resolve issues promptly to enhance guest satisfaction
Basic qualifications
Proven experience in restaurant management or hospitality management with a focus on quick service or fast food environments
Strong background in food handling, culinary experience, and kitchen management
Demonstrated ability to lead teams effectively with excellent communication skills
Why you'll love it here
We're dedicated to fostering an environment where our employees can thrive both personally and professionally. Our commitment to your well-being is reflected in the generous benefits we offer, designed to support you at every stage of your journey.
About us
Join us as we create memorable experiences for our guests through exceptional service and delicious food. Our culture is built on valuing our employees' contributions while promoting growth within the organization. Together, we can make every meal an unforgettable one!
Job Type: Full-time
Pay: RM2,005.00 - RM2,650.00 per month
Benefits:
Flexible schedule
Health insurance
Work Location: In person
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