Tech Customer Service Mandarin
Job Description
Job Responsibility Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin Speaking Market) Understand customer enquiries and respond via applicable channels: email, chat, and voice call and ensure they are answered or routed through the appropriate support channel Ensure all SLAs are met accordingly Demonstrate strong customer service orientation and take responsibility to ensure customers are satisfied Provide a high level of professionalism and competent customer service Able to communicate effectively with customers in a friendly and polite manner by following processes in place Job Requirements IMMEDIATE STARTER (MUST be able to READ, WRITE & SPEAK IN TRADITIONAL MANDARIN as this role will be supporting these speaking Markets). Fresh Diploma or Degree may apply, SPM with 1 year working experience can be considered 9am-6pm, Mon-Fri This role is WORK FROM HOME - Office location for reference is at Cyberjaya Job Benifits Medical and Insurance EPF/Sosco Full-time employment Work Life balanced schedule Training provided
foundit
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
Training Provided & Welcome Fresh Graduate] Customer Service Mandarin Speaker
Petaling Jaya, Selangor
Job Detail
-
Job IdJD998168
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSelangor, Malaysia
-
EducationNot mentioned