Job Description

Company Description

Experian is the world\'s leading global information services company. During life\'s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 22,000 people operating across 32 countries and every day we\'re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. With corporate headquarters in Dublin, Ireland, we are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our global news blog for the latest news and insights from the Group.



The Technical Consultant is a key person to transform client business requirement into a working and sustainable solution. This includes new prospects, new requests from existing customers, technical support requests, and active participation in the delivery phase of complex projects. This role drives project technical aspects and is the focal point of APAC-EMEA delivery region in ensuring that the solution design is aligned with Experian\'s product capability.

What you\'ll need to bring to the party

General

• Work alongside Project Manager and Product Consultant, taking responsibility in understanding the project\'s scope and ensuring that project work undertaken does not exceed that scope
• Manage the technical components of projects and take ownership of the solution along with the Solution Architect
• Ensure all work is of a high quality and professionally presented
• Represent Experian as an honest, knowledgeable, and conscientious ambassador of the company
• Work closely with fellow teammates
• Attend and participate in team meetings.
• Competent administrative skills.

Application / Software Development & Maintenance

• Understand the potential and the limitations of information technology and Experian products.
• Must be able to work with various programming languages, operating systems, and computer hardware platforms.
• Act as SME between APAC DA Delivery Hub and Experian DA Delivery regions as well as with clients.
• Supports Project Manager in developing cost analyses, design considerations, and implementation time-lines.
• Conduct feasibility studies of a computer system or component
• Interact with customers, the Business Consulting Team and Support Team
• Interact with other team members and/or define the interfaces associated with the software solution
• Keep track of system development
• Provide guidance on all technical aspects unit and system testing
• Takes accountability in leading the respective team in Installation and implementation of new solutions on internal environment and external environment.
• Ensure quality technical documentation and artefacts
• Drives improvement initiatives that enhances delivery efficiency.
• Co-ordination of client\'s acceptance/quality control testing.
• Monitoring of results to ensure that business requirements are fulfilled.

Change Management & Compliance

• Ensure maintenance and development of the delivery team\'s collateral e.g. source code, development environments, software, documentation, tools
• Comply with published standards for coding, testing and documentation and other policies and procedures as laid down under the Delivery Framework

Sales Process / Product Knowledge

• Pre-sales software demonstrations and presentations to prospective and existing clients.
• Completion of assigned pre-sales RFP questionnaire components relating to technical and functional implementation of Experian solutions

Administration / Project Tracking / Project Management

• Regular reports on own work and projects to line manager/project manager.
• Project status reports to clients and internal management.
• Timely submission of timesheets, leave forms and other administrative components

Personal Development

• Design and progression through own Personal Development Plan following the identification, with line management, of technical or interpersonal skills development needs or lack of client/business knowledge.

Team Work

• Demonstrate commitment to achievement of team objectives by identifying and acting on ad-hoc and on-going opportunities for providing support to other team members.
• Provide coaching and cross training to other staff in order to facilitate an even spread of knowledge and aid in succession planning
• Mentor and educate other members of the team

Qualifications

• A broad knowledge and understanding of relevant technologies supporting the solutions including but not limited to:
• Java
• WebServices/SOA
• XML and related technologies (XSD, XSL\xe2\x80\xa6)
• SQL / Oracle Databases
• HTTP/HTTPS
• ETL tools
• Open Source Software
• Open Source Software (eg Apache, JBOSS, Open LDAP, WireShark, GNU Debugger, Open SSL,..etc)
• Operating platforms (Linux, Windows, Unix, AS400, MVS..etc)

• Consultative experience and attitude; experience in developing technical solutions
• Understanding of appropriate technology components.
• Strong communication skills - both written, oral and presentation in English
• Experience and ability to lead a project involving other technological competencies
• Experience in implementing Collections application, System integration, big data solutions
• Experian product knowledge preferred
• Strong team player and performance driven individual
• Used to work under tight time pressure, great sense of priority management
• Excellent time-management skills
• Exceptional attention to detail
• Studious problem analysis skills
• Driving for results - pushing yourself and others to meet and exceed stretch targets.
• Making great decisions: making the right judgments in the face of complexity and uncertainty.
• Working together - building relationships and networks across our different businesses and geographies.
• Doing it right - Operating as a brand ambassador for Experian and actively protecting its reputation for excellence in all areas.

Qualifications

• Strong background and a minimum 10+ years experience in technology domain.

Additional Information

Our uniqueness is that we truly value yours.

Experian Asia Pacific\'s culture, people, flexibility and environments are key differentiators. We take our people and equal opportunity agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We\'re an award winning organisation due to our strong people focus (Great Place To Work, Top Employer and Employer of Choice).

Experian Asia Pacific leverages cutting edge data science, inclusion and start-up mindsets to build tomorrow\'s credit solutions. Innovation is a critical part of Experian\'s DNA and practices. As is our diverse workforce, which drives our success. Everyone can succeed at Experian, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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