Job Description

:IntroductionThe role of the Technical Consultant is to provide the critical skills necessary to implement, integrate, upgrade, administer, support and extend applications. Technical Consultants take ownership of one or more areas of delivery within proof of concepts, analysis and design phases, refreshes, implementations and upgrades, and provide leadership and mentoring to junior resources. Technical Consultants participate in client workshops and calls and have a good knowledge of the technologies and tools associated with configuring and deploying the product.
Responsibilities:\xc2\xb7 Participates in the technical workshops during the initiation and definition stages of project.\xc2\xb7 Support the Sensa-NetReveal services team by documenting functional, technical, architecture and data management requirements.\xc2\xb7 Create the development environment mirroring the hardware and software stack to be used on client site.\xc2\xb7 Technical Consultants will configure the Sensa-NetReveal product as defined in the design document.\xc2\xb7 Be responsible for the management of source control on the project or work with the release. manager on the project to allow for source and version control, you must be aware and follow the processes outlined.\xc2\xb7 Trouble-shoots environmental issues that arise in the course of deploying/configuring software.\xc2\xb7 Perform data management and unit testing Support the services QA team by delivering test defects and clarify test plans and cases.\xc2\xb7 Support the client through SIT, UAT, performance and security testing phases.\xc2\xb7 Perform packaging of solution, document installation instruction/notes and perform package deployment.\xc2\xb7 Supporting of the clients during installation packages into client environments.\xc2\xb7 Identify improvements to our software, processes or supporting documentation.\xc2\xb7 Provide the highest level of support and are available for escalation of any technical problems that might occur on a project.\xc2\xb7 Mentor and train the AI Technical Consultant.Key Skill Requirements:\xc2\xb7 Candidate must have minimum of 3 - 10 years\xe2\x80\x99 experience working in a similar role.\xc2\xb7 Experience working in a technical trouble shooting environment.\xc2\xb7 Previous knowledge of installing software, creating test environments.\xc2\xb7 Good knowledge of SQL and in-depth experience of Databases such as Oracle, DB2, SQL Server and Postgres.\xc2\xb7 Understanding of Java and J2EE architectures.\xc2\xb7 Good knowledge of application servers such as WebSphere, WebLogic, Apache Tomcat, JBoss.\xc2\xb7 Good knowledge of Unix (Solaris, AIX, Linux, HP UX).\xc2\xb7 Some previous technical consultancy experience.\xc2\xb7 Exposure and familiarity with software development life cycle (SDLC).\xc2\xb7 Experience working in an Agile environment.Who We AreSymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 2,500 talented leaders, data scientists, and other professionals across over 20 countries.

Symphony Retail