Job Description

Responsibilities

Schedules with customers on preventive maintenance activities. Performs onsite comprehensive preventive maintenance. Generates comprehensive preventive maintenance reports. Uploads preventive maintenance reports to Field Service Management System. Updates tickets in a timely manner in Field Service Management System. Provides technical assistance to Level 1 Engineers. Provides onsite or offsite support to customers. Prepares incident reports if required. Prepares problem management reports, if required. Handles small scale projects independently and assists in large scale project deployment. Assists in project deployment and ensures deployment according to timeline. Provides input to develop documents for projects. Captures and updates project implementation technical issues for lessons learned. Conducts project testing and commissioning with customers. Updates installation tickets in a timely manner in Field Service Management System. Updates Timesheet to manager and Technical Lead.

Requirements

Diploma / Degree in Information Technology or equivalent. Minimum 2 to 4 years relevant working experience in an IT related environment preferably with good knowledge of UNIX platform. Knowledge of UNIX (Solaris/AIX/LINUX/Windows) operating systems, Solaris Cluster, OVM for SPARC, OVM for x86, Solaris Zones, and back-office products. Knowledge of DNS, DHCP, NTP, SysLog, administration, configuration, troubleshooting & implementation. Possess a positive attitude, keen interest in the role and a desire to develop and progress in service delivery. Ability to work independently and within a team.
Job Type: Full-time

Pay: RM5,000.00 - RM7,000.00 per month

Benefits:

Dental insurance Flexible schedule Health insurance Maternity leave Meal provided Opportunities for promotion Parental leave Professional development Vision insurance
Application Question(s):

Knowledge of UNIX (Solaris/AIX/LINUX/Windows) operating systems, Solaris Cluster, OVM for SPARC, OVM for x86, Solaris Zones, and back-office products. Knowledge of DNS, DHCP, NTP, SysLog, administration, configuration, troubleshooting & implementation.
Work Location: In person