Job Description

Meet our Team

We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.

What you\'ll be doing

Seeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector. Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success.

What you bring to the team

Hitachi Vantara GDDC (Global Development and Delivery Center) provides remote managed storage solutions to client-based storage architectures. The GDDC is part of a wider Global Delivery (GD) team which also includes Compute and engineering teams for Hitachi Vantara products and services.

Reporting to the GDDC Service Delivery Manager, this individual will provide up to level 3 support for Linux Administration aligned with ITSM framework in accordance with customer procedures and contracts. The Candidate must be a team player, a motivator, and a problem solver, able to analyse complex problems and form workable solutions.

Working in global operations team environment, the Systems Administrator - Linux / AWS will require extensive Infrastructure experience with deep technical expertise in Linux (RHEL,CentOS) and working experience on fundamental AWS services such as EC2, S3, ECS, VPC, ELB, Cloudwatch, Route 53, EBS, Cloud Front Etc. The Linux / AWS Administrator will be responsible for configuring, implementing, and monitoring the hybrid - infrastructure; also, collaborate with other team members to develop automation strategies and deployment processes.

Reporting to the GDDC Service Delivery Manager, this individual must be aligned with ITSM framework in accordance with customer procedures and contracts. The Candidate must be a team player, a motivator, and a problem solver, able to analyze complex problems and form workable solutions.

Roles & Responsibilities

• Provision, upgrade, configure, troubleshoot, administer, implement, and support the software applications, tools & services that support our business processes, while ensuring proper integration is in place. Supported deployments include server, cloud (AWS) Software as a Service (SaaS), and Platform as a Service (PaaS)

• Identify opportunities to automate redundant operational tasks and improve the infrastructure support efficiencies through data analysis
• Develop Ansible scripts & AWS Cloud Formation templates to automate infrastructure delivery
• Performance tune and ensure high availability of on premise and cloud infrastructure
• Design, implement, secure and maintaining systems in test, development and production environment
• Identify and analyze the issues that hamper system performance, and work in close coordination with development teams and recommend solutions for resolution
• Enhance patch management processes across entire stack and perform vulnerability remediation

Requirement:

• Minimum of a B.S. in Computer Science, MIS or related degree and five (5) years of relevant experience or combination of education, experience and training
• 6+ years on managing and maintaining Enterprise Linux environments
• Advanced knowledge in the following technology areas

o Linux systems and network security principles, and general systems administration best practices and support.
o Ansible, Puppet, Chef or other configuration management tools
o Configure Security Groups, Roles, IAM Policy, VPC peering, auto-scaling resources in AWS
o Scripting - two or more of: Python, Power-CLI or PowerShell, Ruby, Linux Shell Scripting, or comparable scripting language

• Strong knowledge in the following technology areas

o Windows Server 2012/2016, DNS, Active Directory and Group Policy
o Virtualized infrastructure (VMWare)
o F5 global and local traffic management (e.g. F5\'s GTM and LTM modules)
o Web stack Infrastructure to include networking, security, firewalls, load balancers, Apache, Tomcat / JBoss

• Working knowledge of and experience with Agile and ITIL
• Ability to work independently and within a global team
• Excellent communication and verbal skills as well as business acumen
• Excellent problem-solving skills required.

Requirement of Health and Security

• Take reasonable care for their own health and safety and that of others, who may be affected by what you do or do not do at work.

• Cooperate with your Employer on matters of Health and Safety.
• Abide by the HITACHI VANTARA and Customer Information Security policies, Acceptable Usage policies, Guidelines and Procedures.
• Maintain security awareness appropriate to the level of duties being performed.
• Report suspected vulnerabilities, breaches and/or misuse of HITACHI VANTARA data/systems to a manager, IT support staff or the Information Security Officer.

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what\'s now to what\'s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we\'d love to hear from you.

Our Values

Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don\'t meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and part-time arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge

Hitachi