Job Description

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

BASF has been present in Malaysia since 1989, and today operates manufacturing plants in Bukit Raja, Selangor and Pasir Gudang, Johor. BASF's regional service hub in Kuala Lumpur provides functional support services to BASF companies in 17 markets across Asia Pacific. BASF also provides infrastructure and utilities support services to its joint ventures BASF PETRONAS Chemicals and Toray BASF Resins at an integrated Verbund site situated in the Gebeng Industrial Zone, Pahang. BASF posted sales to customers in Malaysia of approximately EUR309 million in 2019 and had 2,090 employees as of the end of the year. Further information is available on the internet at .

Objectives of the Position

• To be responsible as sales & business management of EDR, Coatings, Thailand & Vietnam.
• To be responsible as business development of Water based Industrial coatings, ASEAN.
• To be responsible as key accounts manager including global, regional and local key accounts in Thailand & Vietnam. To develop, enable & implement robust activities aimed at growth to increase profitable contribution to EDR, in alignment Regional Strategy.
• To manage distributors of EDR in TH & VN, effectively in order to help them grow our business through setting realistic sales targets, joint visits to customers as necessary, establishing project plans and coordinating technical support/product promotional tools/training/samples etc.

Main Areas of Responsibilities and Key Activities

Sales Manager EDR, TH & VN

• Manage sales channels, including distributors. Breakdown & manage targets based on segment application.
• Implement Business strategy of EDR in the key market segments
• Responsible to maintain and build up EDR business in terms of profitable margin setting.

1) To support and generate sales by developing & maintaining close contact & relationship with Accounts and Industry contacts.

• Responsible for achieving sales target/budget.
• To secure customer sales orders and be responsible for collection.
• Responsible for the aging and off-spec products.
• To review credit terms and limits when required for existing and new customer.
• To provide accurate forecast for customers and input monthly into APO.
• To provide accurate feedback on credit worthiness of customers applying for credit terms.
• Maintain good relationship with all customers.

2) To provide service to customers by resolution of customer complaints or issues timely and negotiating, price, terms and conditions of product supply.

• To provide quotation to customer and ensure all price align with strategic pricing.
• Treat all customer complaint with priority and ensure respective personnel file into NCM and follow up accordingly.
• Update customer the status whenever necessary and asking for feedback from customer once investigation done.

3) To develop business by sourcing for new potential accounts, new opportunities at existing accounts and business development ideas.

• To aim for customer new project/new opportunity within or cross BU and always target for competitor products replacement with BASF existing and new products.
• To organize workshop, products training, product presentation for customer to ensure customer are familiar with BASF existing and new product.
• To create NDA (non-disclosure agreement) with Key Customer to new product development and to generate sufficient profit in return.
• Coordinate for regional projects if the HQ of respective Key Account Managers. Ensure transparent and effective communication with each stakeholder.

4) To monitor business by generating visit reports, monthly reports for Country/Industry Head and project updates.

• To prepare solid agenda for each visit. Specific the objective and target that BU want to achieve.

Business Development EDR, ASEAN:

1. Manage all sales projects and pipelines, optimize business growth and resources.

2. Work closely with Technical marketing and Application managers to drive new business development.

3. Liaise and support Key Accounts Managers on regional technical approval at key accounts regional technical center or lab.

Job Requirements (minimum requirement to carry out the work)

Education

• Bachelor's degree in chemistry or Chemical Engineering

Working Experience

• 5 -8 years as sales or marketing in chemicals industry or technical in Paint & Coatings industry.

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A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That's what we call you@BASF. Click here to learn more.

A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That's what we call you@BASF. Click here to learn more.

Working at BASF: We connect to create chemistry

We are proud of strong history of innovation, which has helped make us who we are today - the world's leading chemical company. Every day, our global team of over 117,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.

The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.

About BASF

Find out what BASF has to offer as an employer and why you should join our team.

Your application

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Contact us

You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams' performance.

Join the team and connect with more than 117,000 other minds.

Petaling Jaya, Selangor, MY

BASF (Malaysia) Sdn. Bhd.

Marketing & Sales

Permanent

82595

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