Job Description

Company Description

Founded in 2002, Valser Group is a leading one-stop solution center for the supply and servicing of valves, actuators, and control systems. We specialize in diverse sectors including Marine & Defence, Power & Energy, Oil & Gas, Power Generation, HVAC, and Anti-Marine Fouling Technology. Our innovative solutions aim to optimize efficiency, enhance sustainability, and future-proof operations. Valser is committed to excellence and client satisfaction, constantly driving industries forward with cutting-edge technologies and end-to-end support services.

Role Description

Valser Group is seeking a

Technical Service Engineer (Lead)

to join our FCS Service Unit in Pengerang. The successful candidate will lead technical service projects for manual and actuated valves, ensuring safe, efficient, and high-quality service delivery. This role requires a strong communicator who can engage directly with clients, propose solutions, and drive service excellence through effective project management and team leadership.

Key Responsibilities

1. Project Management

Lead and execute service projects for manual and actuated valves across regions. Develop project plans, schedules, and cost strategies aligned with contract requirements. Ensure projects are delivered safely, within scope, time, and budget. Identify and raise variation orders and ensure timely invoicing. Prepare Job Hazard Analysis (JHA), Work Schedule, and Job Method Statement (JMS). Coordinate logistics for manpower mobilization.

2. Manpower Movement & Scheduling

Review service requests, confirm requirements, and coordinate supplier timelines. Plan manpower allocation, site visits, and work schedules. Monitor service progress, address scheduling delays, and ensure customer documentation is completed and signed off.

3. Resource Allocation & Procurement

Initiate purchase requests and coordinate with SCM for supplier POs. Review cost projections, resolve payment issues, and ensure cost efficiency. Support finance with invoice and payment follow-ups.

4. Procedure, Inspection, Testing & Shipping

Prepare and submit Procedure and Inspection Test Plan (ITP). Coordinate and attend customer and third-party inspections. Oversee expediting plans, delivery arrangements, and shipping coordination.

5. Execution & Workforce Management

Review timesheets and attendance records for accuracy. Coordinate freelance wage processing and logistics arrangements. Ensure cost tracking and reporting are aligned with project budgets.

6. Customer Satisfaction

Build and maintain strong customer relationships. Respond to client inquiries promptly and provide updates within agreed timelines. Resolve disputes professionally and ensure customer satisfaction.

7. Risk Management

Identify potential risks and implement preventive measures. Ensure compliance with HSE and company risk management standards. Report safety incidents and participate in regular risk assessments.

8. Team Leadership & Collaboration

Coordinate with technicians and supervisors to ensure efficient service execution. Identify training needs and mentor team members for continuous skill improvement. Support recruitment, onboarding, and coordination with HR, Finance, and SCM.

9. Reporting & Documentation

Submit weekly progress reports, inspection results, and financial projections. Maintain complete project documentation and upload to the VALSER NAS Server. Support closure reports, lessons learned, and final payment processes.

10. HSE Compliance

Adhere to HSE procedures and ISO 45001 & ISO 14001 standards. Actively participate in safety and compliance training.

Qualifications & Requirements

Bachelor's Degree in

Mechanical or Electrical Engineering

(or equivalent).

4-5 years

of experience in valves and actuators service, inspection, and maintenance. Proven leadership and project coordination experience. Strong interpersonal and client communication skills. Organized, self-motivated, and able to manage multiple projects simultaneously. Proficiency in planning, resource allocation, and cross-functional collaboration. Possess a valid

D License

and willing to travel for site work.

Why Join Us?

Be part of a growing and dynamic engineering service team supporting high-impact projects in the oil & gas industry. Gain exposure to large-scale valve service operations with continuous career development opportunities. Collaborative and safety-focused work culture under ISO-certified management systems.
Job Type: Full-time

Pay: RM6,000.00 - RM6,500.00 per month

Benefits:

Cell phone reimbursement Free parking Opportunities for promotion Parental leave Professional development Work from home
Work Location: In person