Technical Service Supervisor
Puchong, M10, MY, Malaysia
Job Description
Job Scope (summary):
Supervise
3 support engineers and helpdesk staff
. Oversee diagnostics, repairs, and RMA claim processes.Coordinate with suppliers/vendors
for RMA approvals, spare parts, and escalations. Monitor SLA turnaround and service performance. Provide hands-on troubleshooting guidance for POS & AIDC hardware. Assist Technical Operations Manager with reporting and improvements.Requirements:
Diploma/Degree in Electrical/Electronic/Computer Engineering or related.
3-5 years technical support/service experience
, with leadership exposure. Hands-on repair and troubleshooting capability. Strong coordination, vendor communication, and reporting skills.Job Type: Full-time
Work Location: In person
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Job Detail
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Job IdJD1209781
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPuchong, M10, MY, Malaysia
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EducationNot mentioned