Job Description

About You . To lead entire service centre\'s Vehicle Service/Repair team members (Technicians, Air-Cond Technician &Tire Technician) to ensure the achievement of service centre\'s Service/Repair Intakes, Sales, Productivity and Quality of Vehicle Repair/Service. . Efficient and quick in resolving all vehicles technical problems with minimum repair cost. . To coop with the service/repair team and to ensure smooth operations on the service/repair shop floor of service centre. Your Day to Day . Observe and perform detailed diagnose/troubleshooting and rectifications of vehicles and work closely with Operation/Service Manager, Technical Manager and all stakeholders. . Responsible for the overall shop floor activity & productivity. . To achieve targeted Labor Efficiency and Technician Productivity. . To organize job distribution in accordance with the skill, competence and availability to maximize service shop capacity and load. . Responsible for the quality of service and repair work carried out by team members. Ensure job quality, speed and efficiency. . Planning diagnosis equipment and special tools according to the needs of operation and the recommendation from the Technical Manager. . Responsible for conducting both in-progress and final quality checks of vehicles. . Liaison with Consultant and Contractors on service / repair related matters. . Responsible for the use, maintenance and proper condition of tools and workshop facilities. . Responsible for safety, good order and tidiness in the workshop and the discipline of staffs under his care . Implement good 5S Housekeeping of shop floor including all workshop tools and equipment responsible for quick and efficient to assist/resolve difficult technical problems upon detected by technician & assistance and advice to ensure quick problem resolution. . Provide support to operation on matters related to product and repair technology with information, advice and practical assistance You Know How . Independent, Committed, Dynamic, Integrity . Exposure in After Sales / Service Centre mechanical skills . Leadership skills . Problem solving skills.

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