Provide technical assistance to customers.
Troubleshoot connectivity, billing, and service-related issues via calls or chat.
Guide users through problem-solving steps clearly and professionally.
Escalate complex cases to higher-level support when needed.
Maintain service quality and ensure customer satisfaction.
Job Type: Full-time
Pay: RM2,800.00 - RM4,600.00 per month
Language:
Mandarin (Required)
Work Location: In person
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