Job Description

Provide technical support to internal users or client Diagnose and troubleshoot hardware, software, and basic network issues Install, configure, and maintain hardware and software system Perform basic network troubleshooting (LAN, Wi-Fi, IP configuration) Maintain proper documentation of incidents, solutions, and procedures Assist with system upgrades, patching, and routine IT maintenance Follow company SOPs, security policies, and service level agreements (SLAs) Provide basic user training and guidance on IT systems Support IT asset management and inventory tracking

Job Specification (Requirements)

Education & Background

Mininum Vocational / TVET qualification in:

Information Technology Computer Systems Network Technology Diploma Kemahiran Malaysia (DKM) Polytechnic / Community College Diploma Fresh graduates are encouraged to apply All related fields
Technical Skills

Basic understanding of: Computer hardware and peripherals Windows OS (installation & troubleshooting) Microsoft Office / Microsoft 365 Networking fundamentals (IP address, router, switch, Wi-Fi) Ability to follow troubleshooting steps and technical documentation
Soft Skills & Attributes

Good communication skills (English and Bahasa Malaysia) Customer-focused and service-oriented mindset Willingness to learn and upgrade skills Able to work independently and as part of a team Good problem-solving and time management skills Responsible, disciplined, and punctual
Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

Company car Dental insurance Maternity leave Meal allowance Opportunities for promotion Parental leave Professional development
Work Location: In person