Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply - Full Training Provided
Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
Must be willing to work on rotational shifts
Must be willing to work in Ara Damansara
Responsibilities
Provide continuous technical support via telephone and email related to the product
Employ a high level of interpersonal and communication skills to move beyond customer\'s frustrations and solve customer\'s problem
Identify the level of technical knowledge and adjust technical communications to solve customer\'s problem
Conducting basic probing to determine the next action for any software related to enquiries
Benefits
EPF & SOCSO
Sick leave
Annual leave
Quarterly staff recognition and appreciation
Nice Working Environment
Free Shuttle Van Provided from Various Location
Accommodation Provided
Fun Filled Environment with Events and Activities/ Team Outing
SkillsCustomer service Problem Solving Product Knowledge Multi-taskingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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