Technical Support Executive (mandarin Speaker)

Petaling Jaya, Selangor, Malaysia

Job Description


  • Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply - Full Training Provided
  • Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
  • Must be willing to work on rotational shifts
  • Must be willing to work in Ara Damansara
Responsibilities
  • Provide continuous technical support via telephone and email related to the product
  • Employ a high level of interpersonal and communication skills to move beyond customer\'s frustrations and solve customer\'s problem
  • Identify the level of technical knowledge and adjust technical communications to solve customer\'s problem
  • Conducting basic probing to determine the next action for any software related to enquiries
Benefits
  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Quarterly staff recognition and appreciation
  • Nice Working Environment
  • Free Shuttle Van Provided from Various Location
  • Accommodation Provided
  • Fun Filled Environment with Events and Activities/ Team Outing
SkillsCustomer service Problem Solving Product Knowledge Multi-taskingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1053303
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned