Technical Support staff are often responsible for the following duties and responsibilities:
Responding to customer inquiries and complaints about technical issues
Diagnosing and resolving hardware, software, and networking issues
Tracking system issues through to resolution, within agreed time limits
Talking customers through a series of actions to resolve a problem
Following standard procedures for proper escalation of unresolved issues
Providing prompt and accurate feedback to customers
Work Location: Ara Damansara, Malaysia.
Pay per month RM 3500
Renewable 2 Years Contract
Interview Virtual on MS Teams
Can send direct resume on +60 3-8703 3634 or email your cv on akansha.n@trinitywfs.com
Only Mandarin Speakers can apply
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,129.90 - RM3,500.44 per month
Benefits:
Additional leave
Free parking
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Language:
Mandarin (Required)
Work Location: In person
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