Job Description

Position: Customer Service Representative

Shift: 3:00 PM - 12:00 AM (Monday to Friday)

Start Date: 5th November 2025

Openings: 10 Headcounts

Job Scope

Answer inbound calls related to customer inquiries or complaints regarding telco Cross-sell services, for example, convincing customers to upgrade plan.
Requirements:

SPM with Credit in English & Bahasa Malaysia, and Pass in Mathematics

Don't meet the SPM criteria? You're still welcome if you have at least 2 years of strong Customer Service experience

Must be able to attend full training (9:00 AM - 6:00 PM)

Positive attitude & excellent communication skills

Job Types: Full-time, Contract

Pay: Up to RM3,000.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person