Job Description

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Job Summary Telemarketer will perform sales cold-calling to listed clients following a script and liaise with salesperson and clients through inbound/outbound calls relating to purchase order. Job Perks
  • Phone + Sim Card provided;
  • 6 months contract basis;
  • Suitable for candidates looking for temporary work;
  • Work from home employment available;
  • Training provided.
Job Scope
  • Approach clients via telemarketing strategies and liaise with Salesperson.
  • Actively perform cold-calling from a list of clients and generate leads.
  • Follow a scripts for product details and enquiries.
  • Products include books for Children, Pre-school, Primary and Secondary schools including BM, English and Mandarin.
  • Assist Salesperson/Customer regarding their enquiries.
  • Introducing products to clients and closing sales to achieve monthly sales target.
  • Provide accurate and appropriate information or assistance to all incoming calls, manage customer service email enquiries which include enquiries from the www.pelangibooks.com website.
  • Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed within 3 working days.
  • Coordinator in handling Sales order processing up to delivery.
  • Training will be conducted at Pelangi Publishing Bangi.
Job Requirements
  • Minimum a Diploma or Degree in any field;
  • SPM leavers are also encouraged to apply;
  • Proficiency with data processing software (e.g. Microsoft Excel);
  • Excellent communication and customer relationship skills;
  • Good in analytical and problem-solving skills;
  • Pleasant personality, professional and customer oriented;
  • Required language(s): Oral and Written Bahasa Malaysia, English & Mandarin;
  • Languages requirements are due to available products for 3 different languages.
Required document
Interested candidates are requested to write in with:
  • Updated resume stating qualifications, work experience, current and expected salary with a recent passport-sized photography;
  • Transcripts from SPM to current level;
  • NRIC photocopy.
Job Types: Full-time, Contract
Contract length: 6 months Salary: RM2,200.00 - RM3,000.00 per month Benefits:
  • Cell phone reimbursement
  • Work from home
Schedule:
  • Day shift
Supplemental pay types:
  • Commission pay
Language:
  • Bahasa Malaysia (Preferred)
  • Mandarin (Preferred)
Expected Start Date: 04/10/2023

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Job Detail

  • Job Id
    JD930687
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kajang, Malaysia
  • Education
    Not mentioned