Telemarketer Insurance Call Center
Kuala Lumpur, Malaysia
Job Description
- Position: Telemarketer-Insurance Call Center.
- Salary: RM 2000-2800.
- Location: City center @ 5-day week (Jalan Raja Laut), Kuala Lumpur.
Introduction
An insurance company in KL is looking to hire Telemarketers at their Call Center.
The primary purpose is responsible for customer service inquiries that have been received from external customers.
Job role and responsibilities
As Telemarketer, your role is to manage and close sales of the motor insurance policy with clients.
Attend to all inbound calls and field questions relating to insurance policy and determine appropriate course of action.
Provide online or telephone calls for Motor Insurance purchases.
Provide customer service by advising customers on insurance policy matters such as endorsement,extension, etc.
Take ownership of any inquiry on insurance policy and determine appropriate actions.
Answer policy level requests for Motor insurance such as policy and billing, cancellation requests processing billing adjustments and refunds.
Receive insurance payment via cash, cheque and credit card.
The person
- Malaysian Male or female.
- Possess a Diploma qualification.
- Previous experience in insurance customer service with motor insurance products.
- Possess effective verbal and written communication skills is high desirable.
- Work well independently and as part of team.
- Proficient in Microsoft Office usage (Word, Excel, Outlook).
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Job Detail
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Job IdJD956083
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned