Job Description

• Candidates must possess at least a SPM/ Diploma/ Bachelor\'s Degree in any field.
• Fresh graduate or 1 year of working experience in Telemarketing, Sales, Customer Service, or a related field is required for this position.
• Computer literate in Microsoft Office, Note Pad, and Basic Emailing.
• Have excellent organizational, management, communication, and negotiation skills.
• Ambitious, target-driven, and eager to take on challenges.
• Enjoy working over the telephone.
• Able to speak in Cantonese, Mandarin & English

Responsibilities

• Schedule appointments for interested customers to meet with sales representatives or visit the dealership.
• Manage inbound and outbound calls and correspondences for sales and services.
• Provide accurate and complete information to customers on our products and services via WhatsApp and calls.
• Uphold high standards in processing and maintaining customer records/correspondents while logging customer information into the system/tools provided.
• Achieve monthly individual and team targets.
• Keep team lead informed by submitting activity and result reports, such as daily sales reports and compliments.
• Assisting in resolving customer complaints through calls and working with internal departments for follow-ups.
• Able to work with minimum supervision.

Benefits

• Basic up to Rm5000
• Incentive (by Performance)
• Monday - Friday
• 9am - 6pm

Additional Benefits

• EPF / SOCSO / PCB
• Annual Bonus
• Annual Leave
• Medical and Hospitalisation Leave
• Medical Insurance
• Training Provided
• Allowance Provided
• 5 Working Days

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