Teller Ipoh Store (my5)
Ipoh, Malaysia
Job Description
Being part of our retail team means that:
- You enjoy working in a customer facing role,
- You are driven by providing excellent customer services,
- You are confident in handling our customer\xe2\x80\x99s money in a fast-paced environment,
- You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
- You are friendly, collaborative and have a positive attitude.
- Responsibilities
What you will do on daily basis:
Interact with customers face to face to receive and process all of Ria\xe2\x80\x99s products such as money transfers, money orders, selling and buying foreign currency;
Accurately verify or enter the customer\xe2\x80\x99s information on our systems;
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
Recognise problems, issues or complaints during queries and propose solutions or escalate to the management team;
Keep up to date with Ria\xe2\x80\x99s products, services and policies;
Balance your cash register and prepare cash for bank deposit;
Prepare your daily transactions record;
Perform other duties as assigned or requested by your colleagues and superiors.
Qualifications
What we will look for you to have:
Ability to work flexible schedules, including weekends;
Some computer knowledge with ability to use MS Word and Excel;
Cash handling experience is highly preferred;
Strong customer service skills;
A valid work permit is a must.
Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.
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Job Detail
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Job IdJD875908
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIpoh, Malaysia
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EducationNot mentioned