Position : 3 month contract Trust and Safety AnalystLocation : Kuala LumpurYour duties will include but are not limited to:
Supporting a Trust & Safety team based throughout Asia in onboarding new customers in the Philipphines, Indonesia, Malaysia, Singapore, Hong Kong & Thailand.
Liaise with both internal and external stakeholders to resolve customer queries.
Analyse and manage events generated by the suite of detection tools.
Provide updates to internal customers on the status of accounts.
Follow up hirers via email requesting additional information to complete account verification.
Requirement
A passion for security and a customer focussed mindset will help you succeed
Fluent English skills (verbal and written) \xe2\x80\xa2 Verbal and written comprehension of either BahasaMalaysia or Cantonese/Mandarin.
A team first mentality
An analytical mindset and an eye for detail
**Diploma or above holder.**Experience at least 2 years in customer service industry handling oversea clientReference Number:Contact Details:aisyah_musa@persolkelly.comProfession:Contact Centre OthersCompany:PERSOLKELLY MalaysiaDate Posted:29/08/2024 4:04:00 PM