Job Description

Job Summary

Join

KOMO Wellness

, a new scalp treatment salon brand in Malaysia, and be part of our pioneer team! We are seeking a passionate and service-oriented

Scalp & Hair Treatment Therapist

to deliver exceptional experiences to our valued customers.

Job Responsibilities

Perform professional scalp and hair treatment consultations in accordance with

KOMO's Standard Operating Procedures (SOPs)

(training will be provided).*
Understand customers' needs and provide personalized recommendations for suitable treatments and products. Ensure customers' comfort and satisfaction throughout their scalp and hair therapy experience. Serve customers with passion, professionalism, and integrity to create an outstanding service journey. Proactively recruit new customers, assist with enquiries, manage appointment bookings, and follow up promptly on requests. Build and maintain long-term customer relationships through excellent after-service communication. Work closely with team members and the Branch Manager to achieve store goals and uphold brand standards. Support daily operations, including inventory management and product knowledge sharing. Maintain a professional, clean, and hygienic consultation and treatment environment at all times. Communicate effectively in

English, Bahasa Malaysia, and Mandarin

to serve a diverse customer base.

Job Requirements

Preferably

at least 1 year of experience

in the

Hair Scalp, Aesthetic, Beauty, or Personal Care/Fitness Service

industry (training will be provided for suitable candidates).*
Outgoing, pleasant, and energetic personality with strong communication and interpersonal skills. Positive work attitude, strong teamwork spirit, and willingness to learn. Willing to work

retail hours

, including weekends and public holidays.
Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM5,000.00 per month

Work Location: In person