To provide support to branches on IB operations related matters;
To coordinate Management/Department projects/initiatives with Supervisory Branches and Central Region Sub-Branches;
To involve in project/initiative/enhancement in improvement of process workflow for better turnaround time, provide better services to internal and external customers.
Key Responsibilities:
Cascade IB Operations\xe2\x80\x99 policies, guidelines and processes are implement at branch level;
Coordinate and ensure implementation of initiatives/projects initiated by Group or Principal Office at Branches;
Compile regulatory/compliance/internal audit, remedial action and prevention control amongst IB Operations\xe2\x80\x99 areas and cascade to branches.
Coordinate/review process/system enhancement arising from regulatory/IAD requirement, initiative, findings, recommendation and etc;
Prepare IT Request Form, coordinate/participate in UAT and monitor and follow up on the implementation date.
Compile and attend to Business Unit/ Branches\xe2\x80\x99 feedback/ issues on operations matter;
To provide support to branches\xe2\x80\x99 operations related matters;
Coordinate regular meeting/training/briefing to Business Unit/Branches;
Assist in monitoring central sub-branches\xe2\x80\x99 operations, compile relevant required information;
Coordinate and compile information/data for management reporting;
Prepare proposal, communication memo, meeting minutes, etc as and when required.
Identify gap, prepare data/ statistic on housekeeping exercise and monitor progress status;
Monitor branches\xe2\x80\x99 progress on addressing/rectifying outstanding and areas of concerned;
Coordinate IE/retail onboarding client due diligence for Principal Office and Central Region Branches\xe2\x80\x99 application and perform verification as and when required;
Coordinate and attend to corporate clients\xe2\x80\x99 revision of term and conditions;
Coordinate and compile external parties\xe2\x80\x99/ regulators\xe2\x80\x99 requests;
Adhoc task as assigned by superior.
Requirements
Requirements: Diploma - Accounting, Banking, Finance or equivalent professional qualifications..
Knowledge in stocking banking industry and regulatory requirements.