Job Description

Job Purpose

The Trainee Service Crew / Barista will undergo structured training to learn the fundamentals of cafe operations, customer service, and beverage preparation. This role is designed for fresh graduates or entry-level candidates who are passionate about coffee and aspire to build a career in the F&B industry.

Key Responsibilities

Training & Learning

Participate in the company's training program to learn cafe operations, product knowledge, and brand standards. Understand and comply with SOPs, food handling, hygiene, and safety practices. Shadow senior crew/baristas to gain hands-on experience in daily outlet operations.

Customer Service

Learn to greet and serve customers in a professional and friendly manner. Assist in taking orders, handling payments, and preparing takeaway items. Observe and practice handling customer inquiries and feedback effectively.

Beverage & Food Preparation

Learn to prepare coffee, tea, and specialty beverages under the guidance of senior baristas. Understand recipes, portioning, and presentation standards. Assist in preparing light food items as required.

Operations Support

Support outlet cleanliness, sanitation, and housekeeping. Learn stock handling, storage, and basic inventory practices. Assist in opening and closing duties of the cafe.

Teamwork & Development

Work collaboratively with the outlet team to ensure smooth operations. Participate in ongoing training and feedback sessions. Demonstrate willingness to learn and grow into a full-fledged Service Crew / Barista.

Requirements

Minimum SPM No prior experience required; training will be provided. Passionate about coffee, customer service, and the F&B industry. Good communication and interpersonal skills. Willing to work shifts, weekends, and public holidays.
Please note that applications with no action after two (2) weeks will be considered as Keep In View (KIV). Only shortlisted and suitable candidates will be contacted directly for interview arrangements.

Job Types: Full-time, Permanent, Fresh graduate, Student job

Pay: RM1,700.00 - RM1,800.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Work Location: In person

Expected Start Date: 12/31/2025