(training Provided & Welcome Fresh Graduate) Customer Service Executive

Petaling Jaya, Selangor, Malaysia
Aegis BPO Malaysia Sdn Bhd
24 Current Jobs Openings
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Job Description


  • Fresh graduates who are interested to start their career in a call centre are also encouraged to apply - TRAINING Provided
  • Applicants must be willing to work on rotational shifts.
  • Each shift consists of 9 working hours and includes of 1-hour lunch for rest.
  • Applicants must be willing to work in Ara Damansara.
ResponsibilitiesAs a Customer Service Executive, you will be based in Startek Ara Damansara and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.If this sounds like something you may be a good IT for, Read ON!!You will play an important role in:
  • Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company\'s products
  • To exceed customers\' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.
Benefits
  • 5 working days in a week (Rotational)
  • EPF & Socso
  • Annual leaves
  • Medical leaves
  • Quarterly staff recognition and appreciation
  • Rest & relax area
  • Staff recognition and appreciation
  • Free Shuttle Van back and forth between Ara Damansara Lrt Station and office.
How this career will benefit you:
  • Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
  • STAR - System for Appraisal & Rewards - The STAR training is to help Startek employees to identify their weaknesses and to develop future leaders for the company.
  • Additional benefits - Shift allowances, Performance incentives, and Overtime claims
Are you ready to make that career shift? Trust us, this role is always on-demand and you will grow a great portfolio with us. This opportunity does not come often. Apply now and we will talk to you soon.Additional Benefits
  • 5 Working Days
  • Training Provided
  • Allowance Provided
  • Staff Activities

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Job Detail

  • Job Id
    JD1027648
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned
 
 
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