Training Senior Specialist

Kuala Lumpur, Malaysia

Job Description


We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement Hybrid



The Opportunity

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You\xe2\x80\x99ve come to the right place. We\xe2\x80\x99re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we\xe2\x80\x99d like to hear from you

What motivates you?

You obsess about customers, listen, engage and act for their benefit

You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

You thrive in teams, and enjoy getting things done together

You take ownership and build solutions, focusing on what matters

You do what is right, work with integrity and speak up

You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

Recognized Diploma or Degree in Business or any discipline

Certified Financial Planner (CFP), RFP and other relevant certifications would be advantageous but not required

Preferably with minimum 5 years proven in similar field or financial services industry

Mature individual with preferably management experience in leading a team of staff under him/her

Evidence of strong communication skills, conceptual thinking skills, planning/project planning & management skills

Strong technical knowledge in areas of his/her expertise and high willingness to adapt and learn

Self-motivated and ability to work independently with high sensitivity to timelines

Proficient in Microsoft Office Software (Word, Excel, Power Point)

On the job you will:

Align and implement the aims, objectives, policy and direction of Agency Division and MBA

Acquire understanding of key business drivers and is able to conceptualize and translate said drivers into training content based focusing on the areas of personal development, leadership and branding.

Able to conduct training needs analysis of the business environment to

improve, enhance and/or develop training content and

leverage on technology to create tools as way to optimize business productivity and/or learning effectiveness, in order to meet all the needs of the leadership level in an agency environment.

Influence behavioral change in that would possibly lead to a positive change in the areas of leadership and personal effectiveness.

Coordinate activities related to planning, development, execution of all programs including field-based follow up follow through training to meet targets across the different distribution channels.

Implement training strategies, calendaring and manage organization of sessions/workshops and deliver content of training modules

Promote and market various training programs through Learning Management System and other communication methods , partnering with Manulife Sales and Agency Team , distribution channels and other internal colleagues

Research, design and implement Leadership & Agency Management courses for the growth of agency force and aligning to company direction Review and update sessions and materials continuously

Assign and manage the roll-out of new modules

Manage the enhancement of existing modules

Research and compile best practices, case studies , FAQs, Regulatory changes and related subjects for all distribution channels in order to stay relevant

Coordinate training logistics (i.e., session schedules, room reservations, participant enrollment where necessary

Conduct and coach Certified Field Trainers, internal trainers, where needed

Provide support to existing leaders, new leaders and recruiters in their journey towards building a strong and successful Agency / Emerging ALC .

Also aligning with local regulators\xe2\x80\x99 goal in grooming and developing professionalism amongst leaders and agents in providing proper and professional service to the public.

Meeting targets and deadlines in responsibilities, projects, training modules and achieves target within the specified timeframe

Ability to create digital content and virtual platforms.

Our commitment to you

Our mission; to be a part of making Decisions Easier and Lives Better

A leadership team dedicated to your growth and success

A bold ambition and set of goals to be a leader in driving transformation in our industry

Our best. Every day.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as \xe2\x80\x98MFC\xe2\x80\x99 on the Toronto, New York, and the Philippine stock exchanges, and under \xe2\x80\x98945\xe2\x80\x99 in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Manulife

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Job Detail

  • Job Id
    JD1005880
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned