Job Description

Fresh Graduate are encouraged to apply! Working Duration: 12 months contract with PERSOLKELLY Working Days/Hours: Monday - Friday, 8.30am - 5.30pm Training: On job training Overview: The Training Specialist will report to Global Pharma Quality Systems (PQS) organization. He/she will perform transactions in SUMMIT E-Learning Management System Qualifications: A minimum of a Diploma. 0-2 years of relevant working experience in a system analyst position is preferred. Meticulous, pay attention to details and have a good follow-up with customers. Good communication skills in English. A second language relevant to the supported site is preferred. IT savvy and comfortable working on the computer to provide backend support. Proficient in Microsoft Office -Word, Excel, and PowerPoint. Job Scope: Manage internal customers request in SUMMIT (e-learning management system) through o Execute the in-scope transaction directly in SUMMIT o Close transaction and close ticket within agreed Service Level Agreement in SUMMIT. Perform analysis on customer request trending and identify root cause and solution to address/reduce the high trend requests. Provide guidance and/or direct customers to other groups with regards to SUMMIT E-learning Management System. Liaison and inform the Pharma Quality System team if there is an audit/inspection request raised by internal customers. Support in manage and prioritize customer requests, and internal business needs to improve processes and provide customer value. Ensure compliance of all processes and procedures, associated documentation, and validation execution as well as guarantee that all areas are ready for Food & Drug Administration (FDA) inspection and other audit in addition to local regulations and international standards and guidelines. Assists the local deployment of new LMS platforms to develop and implement enhanced training capabilities, standard methodologies, and technologies. Demonstrate independent understanding and application of core GMP fundamentals, including but not limited to: Data Integrity (DI), Good Manufacturing Practices (GMP), and Good Documentation Practices (GDPs), Train-the-Trainer (TTT), Training Within Industries (TWI) and others. Supporting in requests which to meet the annual aligned Goals, Objectives, and Compliances. Performs other work-related activities assigned by supervisor. Serious applicants may send your resume to [HIDDEN TEXT] Only qualified candidates will be contacted for interview. We thank you for your application.

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