Job Description

Position Title: Training Specialist

Working Duration: 12 months contract with PERSOLKELLY

Work Location: Sunway Pinnacle, Petaling Jaya

Working Days/Hours: Monday - Friday, 8.30am - 5.30pm

Salary: Range between RM 2300 - RM2800 (Based on experience & qualification) with statutory contribution + leave entitlement + medical insurance

Training: On job training

Overview:

The Training Specialist will report to Global Pharma Quality Systems (PQS) organization. He/she will perform transactions in SUMMIT E-Learning Management System

Qualifications:

• A minimum of a Diploma.
• 0-2 years of relevant working experience in a system analyst position is preferred.
• Meticulous, pay attention to details and have a good follow-up with customers.
• Good communication skills in English. A second language relevant to the supported site is preferred.
• IT savvy and comfortable working on the computer to provide backend support.
• Proficient in Microsoft Office -Word, Excel, and PowerPoint.

Job Scope:

• Manage internal customers request in SUMMIT (e-learning management system) through

o Execute the in-scope transaction directly in SUMMIT

o Close transaction and close ticket within agreed Service Level Agreement in SUMMIT.

• Perform analysis on customer request trending and identify root cause and solution to address/reduce the high trend requests.
• Provide guidance and/or direct customers to other groups with regards to SUMMIT E-learning Management System.
• Liaison and inform the Pharma Quality System team if there is an audit/inspection request raised by internal customers.
• Support in manage and prioritize customer requests, and internal business needs to improve processes and provide customer value.
• Ensure compliance of all processes and procedures, associated documentation, and validation execution as well as guarantee that all areas are ready for Food & Drug Administration (FDA) inspection and other audit in addition to local regulations and international standards and guidelines.
• Assists the local deployment of new LMS platforms to develop and implement enhanced training capabilities, standard methodologies, and technologies.
• Demonstrate independent understanding and application of core GMP fundamentals, including but not limited to: Data Integrity (DI), Good Manufacturing Practices (GMP), and Good Documentation Practices (GDPs), Train-the-Trainer (TTT), Training Within Industries (TWI) and others.
• Supporting in requests which to meet the annual aligned Goals, Objectives, and Compliances.
• Performs other work-related activities assigned by supervisor.

Serious applicants may send your resume to Nursabrina_Zaidi@persolkelly.com

Only qualified candidates will be contacted for interview.

We thank you for your application.

Reference Number:

Contact Details:

Nursabrina_Zaidi@persolkelly.com

Profession:

Healthcare & Pharmaceutical
Pharmaceutical

Company:

PERSOLKELLY_RHQ

Date Posted:

27/08/2023 3:24:00 PM

PersolKelly