Job Description

This position is responsible in day-to-day trucking operations and activities effectively to ensure delivery of service. \xc2\xb7 Establish company routes concentrating on customer service. \xc2\xb7 Ensure to receive all phone calls from customers and drivers reply email or WhatsApp any hour in day. Immediate response on customer enquiry. \xc2\xb7 Ensure handle all POD issues with driver internal external submit on time to customers. \xc2\xb7 Ensure submit daily/weekly/monthly report to KMJ management on toll, fuel usage according to GPS, fuel fleet card, fuel station and trucking movement report. \xc2\xb7 Coordinate day to day operation activities to meet inter-department and customer\'s trucking requirements. \xc2\xb7 Perform in collaboration with Transportation Manager to enhance load capacity reduce damaged merchandise long waiting hours chargers and loading errors escalated immediately by email to customers any cases cc to KMJ admin. \xc2\xb7 Handle client concerns and direct problems to suitable parties. \xc2\xb7 Ensure before top up Touch N Go, make sure all completed DO given by drivers. \xc2\xb7 Ensure local DO given every day / outstation must collect within 2 days. \xc2\xb7 For Sub-con, make sure completed: which company, truck no and date of shipment, were given to Billing Department. \xc2\xb7 Request IBD Number for West Mall shipment if got rejection / damaged Nestl\xc3\xa9\xe2\x80\x99s products. \xc2\xb7 Update SQL Sales Order or on Google Drive, for every movement. \xc2\xb7 Speaks politely, not using harsh words when dealing with customers and drivers *MALE CANDIDATE TO BE GIVEN PRIORITY* Work Based In Nilai Job Type: Full-time Salary: Up to RM1,800.00 per month Benefits:

• Opportunities for promotion
• Professional development

• Afternoon shift
• Day shift
• Night shift

• Attendance bonus
• Overtime pay