Job Description

Reservation responsibilities:
a. Help clients identify their ideal travel products/services based on their suggestions and requirements. Negotiate any customizations or modifications requested and accommodate to the best level possible and within company policy.
b. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.
c. Stay up to date on travel regulatory & policy for consultation services to client ensuring smooth travel journey.
d. Collect payment and compile administration documentations for invoicing process
e. Regularly update a database containing client details and their travel information. Ensure this data is secured and handled appropriately.
Sayu Travel & Tours Sdn Bhd (Company No. 165479-M) established in 1988 is a
well-established Sarawakian Travel Agent with the head office situated in Miri, Sarawak,
Malaysia. with accreditation from Malaysian Ministry of Finance & Tourism Department
(Tourism License), IATA & MATTA (Malaysian Association of Tour & Travel Agents). Having
offices in 8 locations across Malaysia which located in Miri, Kuching, Bintulu, Labuan, Kota
Kinabalu, Kuala Lumpur, Putrajaya and Kuantan provide a coverage of consistent service
backed by committed and experienced team to work towards their Vision of continuously
innovate solutions to simplify people\xe2\x80\x99s complications.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5