Job Description

Description

Primary Objective:

• Responsible to handle the following (listed) portfolios and ensure all the related claims are fairly & promptly settled in accordance with the Company\'s guidelines / Claims Manual, BNM & PIAM guidelines.
• Reinsurance & Co-Insurance claims, Reinsurance & Co-Insurance Recoveries & CAB Reconciliation

Key Responsibilities:

• Proactively attend to the coinsurance/reinsurance claims and ensure prompt settlement is made in respect of our share of the loss.
• Ensure all coinsurance/reinsurance claims recoveries are actively pursued and do not exceed the 6 months period.
• Ensure the CAB reconciliation is done on a monthly basis and any issues to be raised and discussed with the Section Head and Head, BA/FA and if necessary to arrange internal meetings with Finance and Credit Control Team to discuss.
• To verify, assess and approve promptly all claims within authority and for claims exceeding authority to process, recommend and submit them promptly to Superiors for consideration.
• To provide guidance and direction to subordinates/ Branches/ Customers and in relation to technical claims matters.
• To refer immediately any complaints received from Customers, Branches, BNM, PIAM, OFS and Intermediaries to Superiors, so that these are promptly and effectively resolved.
• To monitor and review files on yearly basis.
• To ensure prompt response to queries of claims in maintaining good customers\' service.
• To ensure all claims suspected having fraud elements or in violation of policy conditions are brought to attention of Section Head & Head, BA/FA.
• Ensure all necessary advices to MNRB &Treaty Reinsurers/ XOL are submitted as required and laid down under the Reinsurance Agreement.
• Any other duties as may be assigned by the Company from time to time.

Requirements

Requirements:
Bachelor Degree - .

- Professional Qualification in Insurance

At least 6 years claim experiences in all classes of insurance.

• Possess good communication skills in both written and spoken English
• With good analytical skills
• Proficient in Microsoft Office

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

RHB Bank