Job Description

Mohon

Kelayakan

• Able to speak in English or BM fluently. It is an advantage if you could speak Mandarin.
• Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent
• Friendly with cheeky personality, possess good interpersonal and communication skills
• Strong disciplines, commitments and self-initiative
• Must be willing to work on shift including working on weekends and public holidays
• Pleasant & cheerful personality

Working Days & Hours: 2 days off per week - (weekdays only)

• Morning Shift: 10.00am - 7.00pm
• Afternoon Shift: 12.00pm - 9.00pm (1 hour lunch break)

Tanggungjawab

• To promote the sale of services and products available.
• To reply to messages in all social media platform and WhatsApp enquiries.
• Interacting with customers, providing information in answer to inquires about products, and services.
• To ensure customer satisfaction level is maintained high when they visit the PA
• Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions.
• Handling and resolving customer complaints, or special orders via mail or phone.
• Investigating and correcting errors, following company and customer records.
• To ensure personal and team sales targets are achieved.
• To champion and deliver the brand standard at all times.
• Reporting & completing task given by your direct supervisor.
• To perform as and when necessary task given by management level

Manfaat

• Hostel: Provided
• Medical Coverage
• Annual bonus
• Company trips
• Uniforms provided
• Training provided
• Overtime Pay
• Employee Discounts Benefits
• EPF & Socso, Annual Leave

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