Veterinary Receptionist
Skudai, Malaysia
Job Description
- Provide top-notch customer service.
- Being attentive to client and pet needs.
- Identify and work compassionately with clients in various emotional states.
- Work patiently with distressed, frustrated or disgruntled clients.
- Answer and triage phone calls from clients.
- Schedule appointments and schedule procedures.
- Check-in clients.
- Monitor client flow from check-in to discharge.
- Monitor schedule and flow.
- Client call backs.
- Fill prescriptions.
- Discharge patients.
- Client education.
- Assist in cleaning the clinic including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, cleaning floors, bathrooms, consult rooms, toilet if needed.
- Process payment transactions.
- Relay appropriate information to/from clients to doctors and/or management.
- Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.
- Meal provided
- Opportunities for promotion
- Professional development
- Rotational shift
- Overtime pay
- Iskandar Puteri: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD990641
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSkudai, Malaysia
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EducationNot mentioned