Job Description

The virtual partner account manager is responsible for working closely with the in - country resellers. In this position you will cultivate and grow assigned installed base of reseller accounts. You will be assigned a portfolio of active resellers. Must be able to drive a reseller satisfaction, churn, and renewal, up-selling and cross-selling. Create a reseller retention plan and related relational marketing activities to increase reseller networking and loyalty. Responsibility/Activity Tele-Management

• Grow the Business through Tele-Managed partners
• Conduct well-structured, proactively planned outbound sales calls, aligned to SMB priorities and programs
• Drive revenue and client preference. Motivate and help partners to win business with client\xe2\x80\x99s solutions
• Activate Presales to help partner as needed
• Disseminate client/Disti promotions to partners
• 70%:30% time spend on Partners: End User coverage

Operational Excellence

• 100% responsibility to manage partner and End user pipeline in SFDC.
• Weekly pipeline reviews with top 10 to 20% partners & customers
• Conduct a Weekly business review to present current results, pipeline, forecast and productivity to customer
• Conduct a mini business quarterly review with top tier partner (10 to 20% of partner portfolio)
• Groom the 2nd tier partner ready to become top tier in the future (if some top tier fall out)
• Leverage Partner One assets
• Ability to deliver the key activities that Client\xe2\x80\x99s customer expected

Driving partner enablement

• Ensure partners are Technically competent
• Ensure partners sales\xe2\x80\x99 team are able to sell client\xe2\x80\x99s solutions
• Help the build their Demand Gen engines
• Partner L & L
• Referral business model
• Share quarterly updates on SMB priorities, programs and solution
• Champion New Product lntro to speed, time to achieving run-rate business

Contribute to broader partner outreach

• Motivate partners to attend Partner and technology events, subscribe to online newsletters and information
• Disseminate client sales assets like End User product flyers / client\xe2\x80\x99s branding posters / sales and technical training webinars to increase their sales effectiveness
• Ratio of 1 iPBM to 100 to 150 silver and nMFT resellers
• 30 mins partner plus updates > 12 partner touches per day Coverage is min twice a month per partner

Additional Activities for position include but are not limited to:

• Professional, polite, articulate and excellent communication skills.
• Manage client\xe2\x80\x99s category based on client program guidelines
• Assist area by participating in or arranging participation in requested shows, trainings, meetings and outings if requested
• Manage assigned accounts and serve as client category product group expert for the assigned geography
• Assume responsibility for total account ownership for assigned accounts.
• Ensure activity and drive to meet sales goals
• Provide product group successes, inhibitors and market feedback to Supplier\xe2\x80\x99s manager
• Creation of partner sales plans for growing client business
• Establish relationships within assigned reseller location(s) to build loyalty and increase sales
• Ensure proper management of the product demo loan program
• Client to provide ongoing training and resources to help enable iPBMs to be proficient on client products, business development partner programs, resources, websites, etc. Participate or arrange participation in requested shows, trainings, meetings and outings if deemed appropriate by client
• Log partner engagement activity in Suppliers database

Knowledge, Skills, and Abilities

• Min. SPM/O-Level is required, Diploma/Degree is preferred
• Min. 2 years of working experience in Channel Partner/Partner Sales
• Min. 1.5 years of working experience in Account Management
• Min. 1.5 years of working experience in IT/IT Hardware Industry
• Experience in CRM tool is preferred
• Excellent communication skills both verbal and written in local language and English
• Have good interpersonal and team-working skills, allowing them to engage positively with all members of their team and provide leadership and support, where required
• Goal oriented and innovative
• Be professional and cooperative, to ensure an effective working partnership with Stakeholders, subject specialists and staff
• Have excellent organizational and administrative skills (including attention to detail)
• Have good presenting/training skills (for sharing standards with colleagues and team-members)
• Must be willing to work in Menara TRX, K.L Office

#AJWH Job Types: Full-time, Permanent Salary: RM3,000.00 - RM6,000.00 per month Benefits:

• Opportunities for promotion

Schedule:

• Early shift
• Fixed shift
• Monday to Friday