Job Description

• Ability to develop in-depth technical knowledge about simple tech hardware & digital content products

• Provide outstanding customer service to users over phone, email, and/or live chat regarding product selection, services and issues
• Focus on delivering on key results like customer satisfaction, first time resolution, efficiency and quality metrics.
• Proactively develop innovative ideas to drive process, product and support improvements.

• Can apply for WFH after working 3 months
• No Night Shift
• Basic Salary up to RM3000
• Performance bonus
• Free Lunch (T&C applied)
• Medical Insurance
• Medical Claim
• 14 days Annual Leave
• EPF, EIS and SOCSO
• Bring-a-friend (referral) bonus
• Full paid training about the project you will be working on
• Career development program, specialized courses
• Compassionate Leave
• Marriage Leave

Ricebowl