Chemin, TDCX's AI-focused subsidiary, is launching a new gig work opportunity for individuals eager to earn while contributing to cutting-edge AI projects.
In this project, we are partnering with a major technology company to collect authentic, localised Mandarin audio data from Malaysia's banking sector. We're inviting talented individuals to join us as
Voice Actors
in the
Mandarin Data Collection Project
.
This role is fully remote, task-based, and gives you the flexibility to increase your income at your own pace. Your contributions will shape advanced technology for financial solutions.
About the Role
As a Voice Actor, you'll roleplay as a bank customer service representative in simulated phone conversations. You'll receive conversation topics (e.g. credit cards, loans, account enquiries), sample scripts, and example prompts to guide your calls.
Your main goal is to produce natural, realistic conversations in Mandarin that reflect authentic customer service interactions in Malaysia's banking context.
These recordings help train AI models to better understand local Mandarin accents, phrasing, and everyday speech patterns, improving the way future AI systems communicate with real customers in banking industry.
Responsibilities
Conduct roleplay calls in Mandarin (in authentic Malaysian Chinese), simulating conversations as bank customer service.
Follow given topics and scripts while maintaining a natural and conversational tone.
Learn basic knowledge about common banking services and products (training materials provided).
Record clear, high-quality audio (5-10minutes per call) and upload it to the assigned platform.
KPI: aim to submit 6 valid audios per day
Ensure your recordings meet the "valid audio" standard:
+ Relevant to the assigned topic
+ Clear, natural, and audible
+ Free of background noise and interruptions Communicate effectively with Project Managers for instructions or clarifications.
Requirements
Native or fluent Mandarin speaker
Based in Malaysia
Experience in customer service, call centers, or support roles is required
Background or interest in banking or financial
Confident speaking on the phone and performing roleplay conversations in Mandarin
Access to a quiet environment and reliable internet connection
Laptop or smartphone with good microphone quality for recording
Can join the project immediately on 24 October 2025
Bonus points if you have:
Prior experience in banking customer service
Working Arrangements
This is a fully remote, gig-based project with flexibility when you work
To ensure project goals are met, we are looking for individuals who can commit to this project on a daily basis, including weekends where required.
The more calls you can complete, the faster you will learn, and the higher your earnings will be. Consistency is key to success!
There is no cap on earnings, paid on a per-valid audio basis.
The project timeline is from October 24th until early of November 2025
Benefits
Add a flexible side hustle to your existing commitments
Earn up to 5 MYR per accepted audio
Gain hands-on experience in the fast-growing AI industry
Access to future opportunity in upcoming Chemin AI projects
Contribute to the growth of the localised AI project, making future technology more inclusive and reflective of how Malaysians truly speak
* Be part of Chemin, TDCX's fast-growing AI subsidiary, and collaborate with top global clients
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