Job Description

Mohon

Kelayakan

• Diploma in any related field.
• Experience with E-commerce Lazada / Shopee knowledge is a plus.
• Able to travel for work when required.
• Understand how orders capacity defined to meet customer demand.
• Communication skills and knowledge
• Persistent and able to work well under pressure and highly effective supervisory skills and techniques.
• Computer Literate (Microsoft Word, Microsoft Excel
• Self-starter, independent learner to find solutions, ambitious and highly motivated who can work
• in a very volatile, uncertain, and complex environment.
• Excellent communication and interpersonal skills, strong organizational and time management skills.
• Flexible with shifts.
• Fluent in English and Bahasa Malaysia.

Tanggungjawab

• Manage operations team performance including their day-to-day responsibilities, attendance, KPI and to deliver an amazing customer experience.
• To manage the end-to-end aspect of daily fulfilment operations: inbound management to stock handling, storing, inventory management and order dispatching in line with established service levels.
• Set up and onboarding new hires & coaching warehouse team to be efficient operationally.
• Analyze data for process efficiency and suggest solutions for improvement.
• Liaise with other departments such operation team on Fleet operation to ensure smooth delivery to customer.
• Apply and follow Warehouse Fulfillment standards and standard operating procedures (SOPs) in day-to-day warehouse operations.
• Monitor operational policies and procedures to ensure the most efficient processing of grocery orders, control of damage and errors and other aspects of operational excellence to deliver world-class customer experience.
• Ensure warehouse housekeeping and maintaining health & safety and product quality standards.
• Assist team in other ad-hoc matters assigned by management

Manfaat

• Annual Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Company Trip
• Performance Bonus

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini