Job Description

Key Responsibilities

Inbound Operations:

Oversee the entire inbound process, including the unloading of incoming trucks, verifying shipment accuracy, and inspecting goods for damage. Ensure all received items are accurately recorded in the Warehouse Management System (WMS) and matched against purchase orders and packing slips. Support on automating entire receiving activities + 2D barcode implementation for suppliers Support any adhoc requirement from SCM team / Customer from time to time

Outbound Operations:

Plan and coordinate the daily dispatch schedule to meet customer deadlines and carrier cut-off times. Oversee the order picking and packing processes to ensure orders are fulfilled accurately, efficiently, and according to specific customer requirements. Supervise the loading of outbound trucks, ensuring secure and safe stacking to prevent in-transit damage. Generate and verify all necessary shipping documentation, including packing lists, bills of lading, and shipping labels. Liaise with transportation carriers and logistics partners to ensure timely collections and deliveries.

Team Leadership & Safety:

Supervise, train, and motivate a team of warehouse associates and forklift operators. Assign daily tasks and ensure workload is balanced and completed efficiently. Enforce strict adherence to all health and safety policies, procedures, and regulations (OSHA standards). Promote a culture of safety by conducting regular safety briefings and equipment checks.

Process Improvement & Reporting:

Monitor key performance indicators (KPIs) such as order accuracy, on-time shipping, receiving productivity, and inventory accuracy. Identify opportunities for process improvements to enhance operational efficiency and reduce costs. Prepare and present regular reports on warehouse performance, inventory levels, and any operational issues to the Warehouse Manager. Ensure the warehouse is maintained in a clean, organized, and safe condition at all times.

Job Requirements:

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (or equivalent experience). Proven experience of 3-5 years in a warehouse supervisory or executive role, with direct responsibility for both inbound and outbound operations. Strong, hands-on experience with Warehouse Management Systems (WMS) and inventory management software. Proficiency in Microsoft Office Suite (especially Excel for data analysis and reporting). In-depth knowledge of warehouse operations, inventory control principles, and distribution logistics. Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced environment, manage multiple priorities, and solve problems under pressure. Strong understanding of health and safety regulations in a warehouse setting.
Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM5,000.00 per month