Job Description

a) Depot Operations Support

Assist the Depot Head in managing depot operations, including monitoring daily activities and ensuring compliance with safety and regulatory standards. Help with the setup and preparation of new depots, including assisting in staffing, licensing, and facility readiness. Aid in planning and organizing collection routes, optimizing vehicle use, and ensuring efficient collection volumes within assigned zones. Assist with the management of used cooking oil (UCO) collection and transportation activities, including tracking and coordinating with transport teams. Provide administrative support for PUSH inquiries, helping resolve system-related issues where needed.

b) New Outlet Assistance

Support the Depot Head in compiling and verifying documentation for new outlets. Assist in data entry tasks, ensuring accurate and timely entry into systems (e.g., Google Forms). Help coordinate cash payment arrangements for new outlets, as required. Assist in planning and deploying drums to new outlets as part of the setup process.

c) PUSH Administration Support

Assist with new outlet acquisitions and UCO collection tasks. Provide administrative support for drum deployments, ensuring the correct distribution of resources to outlets. Help monitor PUSH participants' daily operations, including collection schedules and cash payments.

d) Regulatory Compliance Assistance

Aid in ensuring that all relevant licenses and permits (MPOB, municipal, etc.) are up-to-date and in compliance with industry standards. Assist with ensuring adherence to health, safety, and environmental regulations within the depot.

e) Reporting & Systems Support

Help compile and submit daily, weekly, and monthly operational reports to the Depot Head. Assist in maintaining organized and secure records of all operational documents. Support the administration of collection management systems and other related tools. Provide assistance during the development and implementation of new systems (e.g., FHEES).

f) Customer Service & Communication

Assist in managing customer inquiries, requests, and complaints, ensuring timely and satisfactory resolutions. Provide support for urgent manual requests as needed. Help ensure high-quality customer service standards are consistently met.

g) Other Duties

Assist with any other ad-hoc tasks or responsibilities as assigned by the Depot Head.
Job Type: Full-time

Pay: RM2,200.00 - RM3,000.00 per month

Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Warehouse: 1 year (Preferred)
Work Location: In person