Job Description

Role Overview

The Warehouse Operations Executive is responsible for

running and controlling the entire warehouse operation

-- covering inventory accuracy, inbound/outbound flow, stock organization, team supervision, and daily operational discipline.
This is a

hands-on + leadership hybrid role

, suitable for someone who can execute tasks while also managing a small team and maintaining operational excellence.

Key Responsibilities

1. Daily Warehouse Operations

Oversee and carry out receiving, inspection, storage, picking, packing, and dispatch activities. Ensure all goods movements are processed accurately and on time. Implement and maintain proper labeling, shelving, and organization of stock. Monitor order processing to ensure fast and error-free fulfillment.

2. Inventory Control & Accuracy

Maintain up-to-date inventory records using Excel/Google Sheets or WMS. Conduct weekly cycle counts and monthly stock-takes; reconcile discrepancies immediately. Track usage of raw materials, packaging, and finished goods. Enforce FIFO/FEFO and proper stock rotation.

3. Process & System Improvement

Propose and implement improvements for layout, workflow, and storage efficiency. Improve stock-tracking accuracy and reduce picking/packing errors. Assist in SOP creation and operational documentation for warehouse processes. Support future adoption of barcoding, scanning, or WMS tools.

4. Team Coordination & Supervision

Assign daily tasks to warehouse assistants or packers. Monitor performance, punctuality, and discipline of warehouse staff. Train junior team members on SOPs, safety, and quality standards. Lead by example with strong work ethic and responsibility.

5. Logistics & Cross-Department Coordination

Coordinate with Procurement, Sales, Admin, and Production regarding stock availability and order flow. Communicate dispatch schedules and arrange courier/transport pick-ups. Prepare daily/weekly operational reports for management review.

6. Safety, Security & Maintenance

Enforce warehouse safety standards and proper handling practices. Ensure cleanliness, equipment upkeep, and proper storage conditions. Report damages, shortages, or risks immediately.

Requirements

Minimum SPM / Diploma (Logistics, Supply Chain, or related field is a plus). 2-5 years of experience in warehouse, logistics, store, or operations work. Proficient in Excel / Google Sheets (basic formulas, tracking, and reporting). Able to lead a small team while being hands-on. Physically fit and comfortable with warehouse tasks. Responsible, reliable, organized, and able to work with minimal supervision.

Performance KPIs

Inventory accuracy ? 98% On-time dispatch rate ? 95% Zero missing/damaged stock incidents Clean and organized warehouse at all times Improvement suggestions implemented quarterly etc

Remuneration & Benefits

Basic Salary:

RM2,500 - RM3,000

Full Attendance Allowance:

RM100

Performance Bonus:

Based on monthly KPIs Overtime payable where applicable
Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person